INBOUND IVR (Incoming Calls)
Automatically receives calls.
Plays a professional IVR greeting message (e.g., “Welcome to Lexicon Voice…”).
Allows callers to select options using DTMF tones.
OUTBOUND IVR (Auto Dialler / Voice Campaign)
Automatically makes outbound calls from a stored contact list.
Plays pre-recorded voice messages for promotions or notifications.
Ideal for telemarketing, customer updates, or feedback collection.
Single SIMs enable handling of two simultaneous outbound calls.
BULK SMS
Send promotional or transactional SMS using Single SIMs.
MANUAL DIAL MODE
Operators can manually initiate calls from either SIM via software.
Displays real-time call duration, number, and status.
Best suited for follow-up calls, customer verification, and support.